A creator post that passes verification — ownership, publication time, campaign requirements, and evidence — and can therefore affect rewards. Drafts, rejected posts, and unverified links don't consume your allowance.
Do unused verified submissions roll over?+
No. The allowance resets at the start of each billing month. If you regularly run out, move up a volume tier or talk to us about a custom plan.
How do AI credits work?+
AI actions — Brand DNA extraction, campaign generation, and AI Campaign Studio requests — consume AI credits. Each plan has a monthly cap that resets with your billing cycle; credits don't roll over. Enterprise plans get a custom pool.
What are creator markets?+
The regions you can recruit and pay creators in. Starter includes two markets of your choice; Pro unlocks every supported market; Enterprise adds custom market onboarding.
How are performance rewards funded?+
Campaign budgets are funded into escrow up front. Verified results release rewards to creator wallets, and payouts move through the enabled payout route — you always see the full trail.
Can I change plans later?+
Yes — upgrades apply immediately with a prorated charge; downgrades apply at the next billing cycle. Volume tiers on Pro can be changed at any time.
Is there a free tier?+
No. Supapost is a paid product with scoped onboarding, so every workspace starts with the operational boundaries — providers, verification, rewards, payouts — configured for real campaigns.
When can I cancel?+
Any time. Your plan stays active until the end of the paid period, and wallet balances remain withdrawable through the enabled payout route.